The Best In The Industry

The People are the key

At Genfinity, we believe properly enabling your most valuable resource, your people, is the key to success.

Skills enhancement, process understanding and accountability are key enablers that resonate across every generation be it Gen X, Millennials or the upcoming Gen Z.

20+ Years of Industry experience developing proven methodologies, core skills programs and custom business processes make Genfinity the partner to take you to the next level


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 We don’t believe in a one-size-fits-all solution. We deem every operation as unique and help you develop a customized plan to your unique position.

Quality Defines Us

As well as skills development programs, we offer a variety of professional services that help you achieve your business goals. Interested in establishing operations or transitioning from a BPO to GIC environment? What about vendor or project auditing to ensure regulatory or SLA compliance? Looking for in-country assistance in program design and implementation?  We have the capabilities and experience to ensure success

We believe in honoring the unique personalities, culture and market that has grown your business so far, and hire only the very best consultants and trainers to help you take your business into the future.

Although you can tell a lot about our business and services by viewing our website, direct communication is the best method for getting to know us. Please contact us at today and let’s explore the opportunities we can achieve working together.


People Development

 Our industry experienced trainers work with you to ensure your greatest asset reaches it full potential

GIC Enablement

Global In-House Centers are an excellent way to protect your company’s IP and give you complete control over your processes

Production Optimization

Our experts  understand the industry and your challenges. We’re experienced in proven methods, software, and technology  for optimal efficiency

Quality Assurance As-A-Service

Processes monitored to your defined metrics unaffected by operational cost pressures. Providing insight into not only external but internal deliverables as well


Don Sausa

Vice President, Teleperformance Philippines


We recently had a strategic planning session in Subic Bay, and had a memorable activity where our entire team had to learn how to sail a world class catamaran to a nearby island. Without all parts of the group working together, our ship simply wouldn’t have moved. The entire experience helped the team get closer, and taught us how to address challenges by quickly adapting to changing conditions as one cohesive unit. My special thanks to Jeff and team at Genfinity for an awesome time.

Simone Martinelli

Corporate Development Head, KMC Philippines

Genfinity’s courses are organized in a standardized, structured format that has proven very effective. Clear introduction to the course and expectations, detailed topic information with an interactive recap following every session and real-world application of skills attained, all book-ended with assessment testing to measure effectiveness. A real clear message, by a very dedicated team of trainers who emphasize interaction from all participants. Most important to me, it was evident the team had a good time learning.

About Our Company


Determined to create something better, our company was formed to help businesses realize the full potential of the Philippines progressively maturing IT/BPM industry. We have built a dynamic company of consultants, trainers and management personnel to develop, implement and monitor real-time solutions to the multitude of challenges faced in our rapidly evolving business world.

We believe quality is what differentiates success from failure. With a strict, consistent, commitment culture and proven industry developed policies, training regimens and governance tools we ensure that every project we undertake will meet or exceed the high-quality standards that your success demands.

We are committed to go above and beyond for client’s that put their trust in us. We admit we do not know it all, and will assist you in reaching out to our extensive network of partners and industry contacts to ensure you have access to the capabilities you require.